When providing a care service, sensitivity, quality, reliability and value for money are paramount.
We provide a needs-led service based on a professional and compassionate response to the individual’s needs, maintaining dignity, respect and confidentiality.
Quality assurance is the cornerstone of our service to you, our client.
Our carers are appointed for their professional attributes, reliability, dedication, honesty, and sensitivity. They undergo a comprehensive interview and they are screened for these qualities. Their references are checked by phone and confirmed in writing. All our carers are given induction and instruction on all aspects of care and related procedures. Our carers are monitored and supervised, and receive refresher courses and training on an on-going basis.
We practice Equal Opportunities in all aspects of our business.
Your ‘care needs’ are carefully assessed by the Care Manager. Family, friends or advocates are welcome to attend with your full permission.
We monitor and review your care needs on an on-going basis in order to provide a service that matches your needs.
We will provide you with a service to be proud of.
Finally, we would stress our philosophy, which is to assist in caring for all our clients at all times, to allay the need for complaint and to use our best endeavors to meet individual needs and requirements.
Supreme Care Services Managers will strive to ensure that its staff and carers practice no form of discrimination. The company also expects our clients to be non-discriminatory in their dealings with our staff and carers.